Customer Service Representative Jobs in Columbia, NC
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Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and...
In PersonDemographic Data for Columbia, NC
Moving to Columbia, NC? Find some basic demographic data about Columbia, NC below.
Local
National
3,017
63
Small
Customer Service Representative Online Courses and Training Opportunities
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Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, NC
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Representatives in Columbia, NC offer the following education background
Bachelor's Degree
31.3%
High School or GED
26.6%
Associate's Degree
16.3%
Vocational Degree or Certification
12.9%
Master's Degree
8.1%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Columbia, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Check Cashing
- Bathroom Remodeling
- Restocking
- Wholesale
- Service Sales
- First In, First Out
- Replenishing
- Order Processing
- Asset Protection
- Call Center Experience
- Inbound
- Order Entry
- Payment Processing
- Pulling
- Loading & Unloading
- Courteous
- Willingness To Learn
- Customer Support
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Retail
- Inbound/Outbound Calling
- Relationship Management
- High School Diploma
- Friendliness
- Decision Making
- Customer Relations
- Driving
- Telephone Skills
- Inventory Management
- English
- Flexibility
- Spanish
- Policy Development
- Filing
- Sales
- Multitasking
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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