Customer Service Manager Jobs in Shaker Heights, OH

1-15 of 30 Jobs

Client Service Manager II

  • Fairlawn, OH (24 miles from Shaker Heights, OH)
  • 15 days ago
  • Fairlawn, OH (24 miles from Shaker Heights, OH)
  • 15 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Relationship Banker - Mentor Shore - Mentor on the Lake, OH

  • Mentor on the Lake, OH (16 miles from Shaker Heights, OH)
  • 18 hours ago
  • Mentor on the Lake, OH (16 miles from Shaker Heights, OH)
  • 18 hours ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Experience Manager

  • Parma, OH (12 miles from Shaker Heights, OH)
  • 1 day ago
  • Parma, OH (12 miles from Shaker Heights, OH)
  • 1 day ago

Insight Global is seeking a Customer Support Manager to sit on site in Cleveland, OH. In this role you will be responsible for overseeing around 40-50+ people who work domestically and...

Relationship Banker

  • North Royalton, OH (16 miles from Shaker Heights, OH)
  • 2 days ago
  • North Royalton, OH (16 miles from Shaker Heights, OH)
  • 2 days ago

Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager....

Executive Team Leader Service & Engagement (Assistant Store Manager Customer Service) - Avon, OH

  • Avon, OH (24 miles from Shaker Heights, OH)
  • 4 days ago
  • Avon, OH (24 miles from Shaker Heights, OH)
  • 4 days ago

The pay range is $60,000.00 - $120,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and...

Senior Client Service Manager, Personal Choice Retirement Accounts

  • Westlake, OH (19 miles from Shaker Heights, OH)
  • 5 days ago
  • Westlake, OH (19 miles from Shaker Heights, OH)
  • 5 days ago

Senior Client Service Manager, Personal Choice Retirement Accounts Charles Schwab Westlake, United States Posted 17 hours ago Permanent Competitive Senior Client Service Manager, Personal Choice...

Relationship Banker - Euclid Lakeshore - Euclid, OH

  • Euclid, OH (4 miles from Shaker Heights, OH)
  • 8 days ago
  • Euclid, OH (4 miles from Shaker Heights, OH)
  • 8 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer service Coordinator I

  • Parma, OH (12 miles from Shaker Heights, OH)
  • 11 days ago
  • Parma, OH (12 miles from Shaker Heights, OH)
  • 11 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : Summary The Customer Service Coordinator will support the shop management process through timely...

Customer Service Lead - Part-Time

  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 11 days ago
  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 11 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Manager, Customer Success

  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 11 days ago
  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 11 days ago

Your Title: Manager, Customer Success Job Location: Remote - US (Preferred to work Hybrid near Princeton, NJ, Oklahoma City, OK, or Cleveland, OH) Our Department: Transportation What You Will Do...

Remote Work

Relationship Banker - North Royalton - North Royalton, OH

  • North Royalton, OH (16 miles from Shaker Heights, OH)
  • 19 days ago
  • North Royalton, OH (16 miles from Shaker Heights, OH)
  • 19 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Client Success Manager

  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 20 days ago
  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 20 days ago

The Client Success Manager (CSM) will drive long-term customer satisfaction, value realization, and account growth across a portfolio of key tribal clients. This high-visibility role encompasses...

Remote Work

Full-Time Customer Experience Manager (nights and weekends mandatory)

  • Brooklyn, OH (10 miles from Shaker Heights, OH)
  • 21 days ago
  • Brooklyn, OH (10 miles from Shaker Heights, OH)
  • 21 days ago

Store - CLEV-BROOKLYN, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Customer Service Manager

  • Solon, OH (10 miles from Shaker Heights, OH)
  • 23 days ago
  • Solon, OH (10 miles from Shaker Heights, OH)
  • 23 days ago

Customer Service Manager Nestle USA - 3.7 Solon, OH Job Details 16 hours ago Qualifications Microsoft Word Microsoft Excel Microsoft Outlook 5 years Supply chain Microsoft Office APICS Certification...

Customer Service Manager Job Details Nestle Operational Services Worldwide SA

  • Solon, OH (10 miles from Shaker Heights, OH)
  • 23 days ago
  • Solon, OH (10 miles from Shaker Heights, OH)
  • 23 days ago

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio...

Demographic Data for Shaker Heights, OH

Moving to Shaker Heights, OH? Find some basic demographic data about Shaker Heights, OH below.


Local
National
11,799,441
250,936

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Manager Jobs in Shaker Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Shaker Heights, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Shaker Heights, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%