Customer Service Manager Jobs in Lansing, MI

1-5 of 5 Jobs

Customer Experience Manager Part Time Nights and Weekends

  • Michaels Stores
  • Lansing, MI
  • 23 days ago
  • Lansing, MI
  • 23 days ago

Store - LANSING, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person

Program Manager, Customer Care Services

  • ICF
  • Lansing, MI
  • 25 days ago
  • Lansing, MI
  • 25 days ago

Description Program Manager, Customer Care Services Location: US Remote (Preferred location Michigan or Surrounding States) Ready to make a difference? ICF currently seeks a full-time program...

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Relationship Banker

  • Comerica
  • Okemos, MI (6 miles from Lansing, MI)
  • 30+ days ago
  • Okemos, MI (6 miles from Lansing, MI)
  • 30+ days ago

Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers....

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Relationship Banker - South Lansing branch

  • DFCU Financial
  • Lansing, MI
  • 30+ days ago
  • Lansing, MI
  • 30+ days ago

Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service,...

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Customer Service Manager

  • Westrock
  • Lansing, MI
  • 45+ days ago
  • Lansing, MI
  • 45+ days ago

General Information Job ID ATR56336 Posting Job Title Customer Service Manager Locations MI Lansing Employment Type Full Time Date Posted 11-Nov-2025 Relocation Support No Description & Requirements...

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Demographic Data for Lansing, MI

Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.

Local
National
161,419
3,880
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Trailhead
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers’ Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customers priorities may be both explicit (stated clearly or obvious) and...
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Salary for Customer Service Manager Jobs in Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Lansing, MI offer the following education background
Bachelor's Degree
35.6%
High School or GED
23.1%
Associate's Degree
14.6%
Master's Degree
12.1%
Vocational Degree or Certification
11.0%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Lansing, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!