Customer Service Manager Remote & Hybrid Only Jobs in Massachusetts

1-15 of 16 Jobs

Manager, Strategy & Ops - Customer Care (Remote)

  • Marlborough, MA
  • 4 days ago
  • Marlborough, MA
  • 4 days ago

Category Customer Service Location Marlborough, Massachusetts Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description About...

Remote Work

Client Relations Manager - PA-AMMGR-Q4-01

  • Boston, MA
  • 7 days ago
  • Boston, MA
  • 7 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Customer Success Manager

  • Boston, MA
  • 16 days ago
  • Boston, MA
  • 16 days ago

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable...

Remote Work

Account Coordinator, Client Services

  • Westborough, MA
  • 19 days ago
  • Westborough, MA
  • 19 days ago

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize...

Financial Relationship Banker - Amherst, OH

  • Amherst, MA
  • 27 days ago
  • Amherst, MA
  • 27 days ago

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....

Remote Work

Client Service Manager

  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put...

Personal Lines Client Service Manager

  • Norwell, MA
  • 30+ days ago
  • Norwell, MA
  • 30+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Director, Client Services

  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the...

Remote Work

Client Services Manager

  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. IF YOU CARE, THERE'S A PLACE FOR YOU HERE...

Remote Work

Customer Service Supervisor

  • Worcester, MA
  • 30+ days ago
  • Worcester, MA
  • 30+ days ago

Provide timely feedback to the Customer Service Manager regarding service issues or customer concerns....

Client Service Manager (Hybrid)

  • South Dartmouth, MA
  • 30+ days ago
  • South Dartmouth, MA
  • 30+ days ago

About FBinsure, A Division of Patriot Growth Insurance Services : FBinsure is a leader in providing insurance and risk solutions for our clients. Our mission, through the professionalism,...

Customer Experience Manager

  • Marlborough, MA
  • 45+ days ago
  • Marlborough, MA
  • 45+ days ago

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danahers 15+ operating companies,...

Remote Work

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every...

Client Services Manager

  • Boston, MA
  • 60+ days ago
  • Boston, MA
  • 60+ days ago

Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since 2002, we have...

Customer Success Manager, Life Sciences

  • Somerville, MA
  • 60+ days ago
  • Somerville, MA
  • 60+ days ago

This role is located in Somerville, MA (add Location) - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in frontline operations, is helping companies...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%