Customer Service Manager Jobs in Maryland

1-15 of 95 Jobs

Customer Experience Manager

  • Oxon Hill, MD
  • 3 hours ago
  • Oxon Hill, MD
  • 3 hours ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

Relationship Banker

  • Clinton, MD
  • 8 hours ago
  • Clinton, MD
  • 8 hours ago

This role provides customers with a one stop experience to fulfill all their financial needs including account opening, lending, partner sales referrals, maintenance, and transaction processing....

Relationship Banker - Columbia Mall Financial Center

  • Columbia, MD
  • 8 hours ago
  • Columbia, MD
  • 8 hours ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker - Seabrook Financial Center - Spanish Required

  • Seabrook, MD
  • 8 hours ago
  • Seabrook, MD
  • 8 hours ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker in Odenton MD

  • Odenton, MD
  • 14 hours ago
  • Odenton, MD
  • 14 hours ago

Primary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile...

Relationship Banker - Maryland East Market - Glen Burnie, Maryland

  • Glen Burnie, MD
  • 15 hours ago
  • Glen Burnie, MD
  • 15 hours ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Service Supervisor

  • Hagerstown, MD
  • 23 hours ago
  • Hagerstown, MD
  • 23 hours ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Manager

  • Walkersville, MD
  • 1 day ago
  • Walkersville, MD
  • 1 day ago

8425 Woodsboro Pike Walkersville Maryland, 21793, Starting Pay: $19.25 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set...

Ecommerce Customer Service Coordinator

  • Forestville, MD
  • 1 day ago
  • Forestville, MD
  • 1 day ago

Overview The Ecommerce Customer Service Coordinator supports the efforts of all leads and supervisors by resolving customer relations matters with a focus on improving business operations that...

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker - Hanover Parkway Financial Center

  • Greenbelt, MD
  • 4 days ago
  • Greenbelt, MD
  • 4 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker- Middletown

  • Middletown, MD
  • 4 days ago
  • Middletown, MD
  • 4 days ago

Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....

**Dodd Frank/Truth in Lending Act **This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Service Administrator

  • Salisbury, MD
  • 4 days ago
  • Salisbury, MD
  • 4 days ago

Customer Service Administrator Location: Old Sarum, Salisbury Working Hours: Monday to Friday, 08:30 17:00 Package: Basic salary up to 28,000 (dependent on experience) + Bonus and company benefits...

Supervisor Customer Service - BWI

  • Baltimore, MD
  • 5 days ago
  • Baltimore, MD
  • 5 days ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

Demographic Data for Maryland

Moving to Maryland? Find some basic demographic data about Maryland below.


Local
National
6,176,902
140,318

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Maryland

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Maryland offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Maryland
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%