Customer Service Manager Jobs in Springfield, IL

1-6 of 6 Jobs

Retail Customer Service Supervisor

  • PetSmart
  • Springfield, IL
  • 2 days ago
  • Springfield, IL
  • 2 days ago

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays...

In Person

Relationship Banker

  • Heartland Bank & Trust Co
  • Springfield, IL
  • 16 days ago
  • Springfield, IL
  • 16 days ago

Text "2430" to ... to apply. Wage Range: Min: $17.95, Mid: $20.90, Max: $23.84 A Brief Overview The Relationship Banker is a frontline representative and the face of Heartland Bank within the...

In Person

Springfield--Customer Service Manager

  • Binny's Beverage Depot
  • Springfield, IL
  • 21 days ago
  • Springfield, IL
  • 21 days ago

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals....

In Person

Senior Customer Success Manager

  • NTT America, Inc.
  • Springfield, IL
  • 24 days ago
  • Springfield, IL
  • 24 days ago

at NTT America, Inc. in Springfield, Illinois, United States Job Description Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us! The Senior Customer Success Manager...

Remote

Supervisor Member Services - Medicaid Market

  • Highmark Health
  • Springfield, IL
  • 30+ days ago
  • Springfield, IL
  • 30+ days ago

Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to all customer...

In Person

Customer Care Coordinator

  • TruGreen
  • Glenarm, IL (10 miles from Springfield, IL)
  • 45+ days ago
  • Glenarm, IL (10 miles from Springfield, IL)
  • 45+ days ago

... Palm Road, Glenarm, Illinois 62536 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on...

In Person

Demographic Data for Springfield, IL

Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.


Local
National
138,293
3,947
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers’ Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customers priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Manager Jobs in Springfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Springfield, IL offer the following education background
Bachelor's Degree
35.6%
High School or GED
23.1%
Associate's Degree
14.6%
Master's Degree
12.1%
Vocational Degree or Certification
11.0%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Springfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%