Customer Service Analyst Jobs in Dumfries, VA
WGL- Customer Experience Analyst
- Washington Gas
- Springfield, VA (15 miles from Dumfries, VA)
- 30+ days ago
- Springfield, VA (15 miles from Dumfries, VA)
- 30+ days ago
Job Description Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's customer experience (CX) strategy by integrating journey...
In Person- Northern Virginia Electric Cooperative
- Manassas, VA (17 miles from Dumfries, VA)
- 30+ days ago
- Manassas, VA (17 miles from Dumfries, VA)
- 30+ days ago
Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe,...
Hybrid- Iron Bow Technologies
- Manassas, VA (17 miles from Dumfries, VA)
- 60+ days ago
- Manassas, VA (17 miles from Dumfries, VA)
- 60+ days ago
311 Call Center Analyst 1 Manassas, Virginia, United States Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is, because "What we do...
In PersonDemographic Data for Dumfries, VA
Moving to Dumfries, VA? Find some basic demographic data about Dumfries, VA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Dumfries, VA
Highest Education Level
Customer Service Analysts in Dumfries, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Systems Center Configuration Manager
- Workforce Management
- Call Center Experience
- Zendesk
- Inbound
- Customer Success
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Analytical Skills
- High School Diploma
- Salesforce
- Procurement
- Customer Relationship Management
- Auditing
- Billing
- Written Communication
- Troubleshooting
- Collaboration
- Documentation
- Verbal Communication
- Reporting
- Punctual
- Inventory Management
- Bachelor's Degree
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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