Customer Service Analyst Jobs in Richmond, TX
Customer Service Analyst (Houston, Texas, United States, 77001)
- Timken Co. (The)
- Houston, TX (22 miles from Richmond, TX)
- 19 days ago
- Houston, TX (22 miles from Richmond, TX)
- 19 days ago
Service Analyst or similar role....
In PersonCustomer Contact Analyst Workforce Management - Careers At Stellantis Financial Services
- First Investors Financial Services
- Houston, TX (22 miles from Richmond, TX)
- 45+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 45+ days ago
Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting...
In PersonCustomer Contact Analyst- Workforce Management
- Stellantis Financial Services
- Houston, TX (22 miles from Richmond, TX)
- 45+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 45+ days ago
Position Summary : Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently....
In PersonDemographic Data for Richmond, TX
Moving to Richmond, TX? Find some basic demographic data about Richmond, TX below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Richmond, TX
Highest Education Level
Customer Service Analysts in Richmond, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Systems Center Configuration Manager
- Escalation Management
- Workforce Management
- IT Support
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Inbound/Outbound Calling
- Analytical Skills
- High School Diploma
- Salesforce
- Customer Relationship Management
- Procurement
- Billing
- Auditing
- Written Communication
- Troubleshooting
- Customer Relations
- Collaboration
- Documentation
- Verbal Communication
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills