Customer Service Analyst Jobs in Grapevine, TX
- CVS Health
- Irving, TX (10 miles from Grapevine, TX)
- 1 day ago
- Irving, TX (10 miles from Grapevine, TX)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
In PersonCustomer Contact Analyst Workforce Management - Careers At Stellantis Financial Services
- First Investors Financial Services
- Dallas, TX (18 miles from Grapevine, TX)
- 60+ days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 60+ days ago
Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting...
In PersonCustomer Contact Analyst- Workforce Management
- Stellantis Financial Services
- Dallas, TX (18 miles from Grapevine, TX)
- 60+ days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 60+ days ago
Position Summary : Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently....
In PersonDemographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Grapevine, TX
Highest Education Level
Customer Service Analysts in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Workforce Management
- Escalation Management
- Customer Success
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Client Services
- Resolution
- Retail Sales
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Salesforce
- Inbound/Outbound Calling
- Finance
- Customer Relationship Management
- High School Diploma
- Auditing
- Billing
- Procurement
- Collaboration
- Troubleshooting
- Conflict Resolution
- Documentation
- Events
- Verbal Communication
- Reporting
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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