Customer Service Analyst Jobs in Ferris, TX
Customer Contact Analyst Workforce Management - Careers At Stellantis Financial Services
- First Investors Financial Services
- Dallas, TX (20 miles from Ferris, TX)
- 60+ days ago
- Dallas, TX (20 miles from Ferris, TX)
- 60+ days ago
Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting...
In PersonCustomer Contact Analyst- Workforce Management
- Stellantis Financial Services
- Dallas, TX (20 miles from Ferris, TX)
- 60+ days ago
- Dallas, TX (20 miles from Ferris, TX)
- 60+ days ago
Position Summary : Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently....
In PersonDemographic Data for Ferris, TX
Moving to Ferris, TX? Find some basic demographic data about Ferris, TX below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Ferris, TX
Highest Education Level
Customer Service Analysts in Ferris, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Workforce Management
- Escalation Management
- Order Processing
- Customer Success
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Client Services
- Resolution
- Retail Sales
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Salesforce
- Finance
- Customer Relationship Management
- High School Diploma
- Auditing
- Billing
- Procurement
- Collaboration
- Troubleshooting
- Conflict Resolution
- Documentation
- Events
- Verbal Communication
- Reporting
- Investigation
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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