Customer Service Analyst Jobs in Dfw, TX
Technical Client Support Analyst
- KUBRA
- Dallas, TX (15 miles from Dfw, TX)
- 45+ days ago
- Dallas, TX (15 miles from Dfw, TX)
- 45+ days ago
KUBRA is Hiring: Technical Client Support Analyst! Are you passionate about solving complex technical challenges and delivering an amazing client experience? At KUBRA, were looking for a Technical...
In PersonCustomer Contact Analyst Workforce Management - Careers At Stellantis Financial Services
- First Investors Financial Services
- Dallas, TX (15 miles from Dfw, TX)
- 45+ days ago
- Dallas, TX (15 miles from Dfw, TX)
- 45+ days ago
Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting...
In PersonCustomer Contact Analyst- Workforce Management
- Stellantis Financial Services
- Dallas, TX (15 miles from Dfw, TX)
- 60+ days ago
- Dallas, TX (15 miles from Dfw, TX)
- 60+ days ago
Position Summary : Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently....
In PersonDemographic Data for Dfw, TX
Moving to Dfw, TX? Find some basic demographic data about Dfw, TX below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Dfw, TX
Highest Education Level
Customer Service Analysts in Dfw, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Systems Center Configuration Manager
- Escalation Management
- Workforce Management
- IT Support
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Inbound/Outbound Calling
- High School Diploma
- Customer Relationship Management
- Procurement
- Billing
- Auditing
- Troubleshooting
- Collaboration
- Conflict Resolution
- Documentation
- Telephone Skills
- Investigation
- Reporting
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills