Customer Service Analyst Jobs in Worcester, PA
- Chesterbrook, PA (10 miles from Worcester, PA)
- 26 days ago
- Chesterbrook, PA (10 miles from Worcester, PA)
- 26 days ago
Position Title: CUSTOMER EXPERIENCE ANALYST Location: Remote Salary: $72,000 Pay Grade: 13 Other Forms of Compensation: ESFM is the corporate facilities management (FM) division of Compass Group...
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Worcester, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Worcester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- One Call Resolution
- Escalation Management
- Workforce Management
- Customer Success
- Call Center Experience
- Order Processing
- Inbound
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Retail
- Energetic
- Inbound/Outbound Calling
- Finance
- Billing
- High School Diploma
- Procurement
- Written Communication
- Salesforce
- Customer Relationship Management
- Auditing
- Troubleshooting
- Driving
- Documentation
- Events
- Collaboration
- Punctual
- Reporting
- Inventory Management
- Microsoft PowerPoint
- Filing
- Multitasking
- Research Skills
- Microsoft Office
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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