Customer Service Analyst Jobs in Wilkinsburg, PA
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1 Jobs
- Coraopolis, PA (17 miles from Wilkinsburg, PA)
- 45+ days ago
- Coraopolis, PA (17 miles from Wilkinsburg, PA)
- 45+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Wilkinsburg, PA
Moving to Wilkinsburg, PA? Find some basic demographic data about Wilkinsburg, PA below.
Local
National
13,002,700
303,027
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Salary for Customer Service Analyst Jobs in Wilkinsburg, PA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Wilkinsburg, PA offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Wilkinsburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Call Center Experience
- Call Center Management
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- General Repair
- Customer Support
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Scanning
- Administrative Skills
- Energetic
- Account Management
- Finance
- Billing
- Retail
- Procurement
- High School Diploma
- Salesforce
- Analytical Skills
- Troubleshooting
- Auditing
- Process Improvement
- Customer Relationship Management
- Punctual
- Conflict Resolution
- Collaboration
- Documentation
- Telephone Skills
- Reporting
- Inventory Management
- Microsoft PowerPoint
- Filing
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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