Customer Service Analyst Jobs in Duquesne, PA
- Coraopolis, PA (20 miles from Duquesne, PA)
- 10 days ago
- Coraopolis, PA (20 miles from Duquesne, PA)
- 10 days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Duquesne, PA
Moving to Duquesne, PA? Find some basic demographic data about Duquesne, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Duquesne, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Duquesne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Escalation Management
- Call Center Experience
- Inbound
- Customer Success
- Printing
- Retail Sales
- Spreadsheets
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Energetic
- Administrative Skills
- Inbound/Outbound Calling
- Billing
- General Office Duties
- Retail
- Procurement
- Finance
- High School Diploma
- Troubleshooting
- Customer Relationship Management
- Auditing
- Verbal Communication
- Punctual
- Conflict Resolution
- Investigation
- Collaboration
- Telephone Skills
- Documentation
- Reporting
- Inventory Management
- Filing
- Problem Solving
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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