Customer Service Analyst Jobs in Wilmington, OH
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1 Jobs
Client Service Quality Analyst I (Fully Remote in OH or CA)
- Vitu
- Wilmington, OH
- 60+ days ago
- Wilmington, OH
- 60+ days ago
Key Responsibilities Performs call monitoring and recording and/or review of client processes. May engage directly with Client Service agents to provide specific coaching or training....
Remote HybridDemographic Data for Wilmington, OH
Moving to Wilmington, OH? Find some basic demographic data about Wilmington, OH below.
Local
National
22,349
496
Medium
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Salary for Customer Service Analyst Jobs in Wilmington, OH
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Wilmington, OH offer the following education background
Bachelor's Degree
37.1%
High School or GED
20.2%
Associate's Degree
15.9%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Wilmington, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Order Processing
- Escalation Management
- Customer Success
- Zendesk
- Inbound
- Order Entry
- Call Center Experience
- Printing
- Client Services
- Retail Sales
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Administrative Skills
- Technical Support
- Energetic
- Retail
- High School Diploma
- Customer Relationship Management
- Billing
- Procurement
- Auditing
- Finance
- Process Improvement
- Reporting
- Documentation
- Data Analysis
- Verbal Communication
- Troubleshooting
- Inventory Management
- Collaboration
- Driving
- Microsoft PowerPoint
- Punctual
- Sales
- Bachelor's Degree
- Filing
- Research Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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