Customer Service Analyst Jobs in Wilmington, NC
1-1 of
1 Jobs
6022 - Wilmington - 6030 Market Street, Wilmington, North Carolina, 28405 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
In PersonDemographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Local
National
207,386
7,525
Large
Customer Service Analyst Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...
Salary for Customer Service Analyst Jobs in Wilmington, NC
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Wilmington, NC offer the following education background
Bachelor's Degree
37.0%
High School or GED
20.4%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Wilmington, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Infor Lawson
- Workforce Management
- Customer Success
- Call Center Experience
- VLOOKUP
- Pivot Tables
- Help Desk Support
- Enterprise Resource Planning
- Printing
- Retail Sales
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Invoicing
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- High School Diploma
- Salesforce
- Analytical Skills
- Procurement
- Auditing
- Billing
- Written Communication
- Decision Making
- Troubleshooting
- Customer Relations
- Driving
- Collaboration
- Process Improvement
- Documentation
- Data Analysis
- Reporting
- Punctual
- Inventory Management
- Flexibility
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills