Customer Service Analyst Jobs in Germantown, MD
- Arlington, VA (20 miles from Germantown, MD)
- 4 days ago
- Arlington, VA (20 miles from Germantown, MD)
- 4 days ago
Overview DecisionPoint seeks a Call Center Analyst to provide front-line IT service desk and call center support for the Cybersecurity and Infrastructure Security Agency (CISA) Technical...
MBI Cleared Customer Success Analyst ( IT BA)
- McLean, VA (15 miles from Germantown, MD)
- 45+ days ago
- McLean, VA (15 miles from Germantown, MD)
- 45+ days ago
You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you can develop your skills in both. Here, youll have the chance to work with an Agile...
- Washington, DC (21 miles from Germantown, MD)
- 45+ days ago
- Washington, DC (21 miles from Germantown, MD)
- 45+ days ago
Service desk or call center experience preferred. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!...
Demographic Data for Germantown, MD
Moving to Germantown, MD? Find some basic demographic data about Germantown, MD below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Germantown, MD
Highest Education Level
Customer Service Analysts in Germantown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Workforce Management
- Call Center Experience
- Order Processing
- Inbound
- Order Entry
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Inbound/Outbound Calling
- Finance
- Billing
- High School Diploma
- Procurement
- Customer Relations
- Salesforce
- Auditing
- Troubleshooting
- Driving
- Documentation
- Collaboration
- Punctual
- Reporting
- Inventory Management
- Microsoft PowerPoint
- Filing
- Bachelor's Degree
- Multitasking
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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