Customer Service Analyst Jobs in Granite City, IL
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1 Jobs
Business Analyst, Call Center - Archimedes
- Navitus
- Earth City, MO (19 miles from Granite City, IL)
- 60+ days ago
- Earth City, MO (19 miles from Granite City, IL)
- 60+ days ago
Company Archimedes About Us Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming...
In PersonDemographic Data for Granite City, IL
Moving to Granite City, IL? Find some basic demographic data about Granite City, IL below.
Local
National
40,872
689
Medium
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Salary for Customer Service Analyst Jobs in Granite City, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Granite City, IL offer the following education background
Bachelor's Degree
37.0%
High School or GED
20.4%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Granite City, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Workforce Management
- Call Center Experience
- Zendesk
- Inbound
- Customer Success
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Analytical Skills
- High School Diploma
- Salesforce
- Customer Relationship Management
- Auditing
- Procurement
- Billing
- Written Communication
- Troubleshooting
- Collaboration
- Conflict Resolution
- Documentation
- Verbal Communication
- Reporting
- Punctual
- Inventory Management
- Bachelor's Degree
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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