Customer Service Analyst Jobs in San Jose, CA
1-2 of
2 Jobs
to learn and adapt to new web-related tools and technologies as defined by the Web Product team....
In Personto learn and adapt to new web-related tools and technologies as defined by the Web Product team....
In PersonDemographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Local
National
1,034,118
21,340
Large
Customer Service Analyst Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
Security Analyst Nanodegree Program
The goal of the Security Analyst Nanodegree Program is to equip students with the skills required to be successful in an analyst role. Our exclusive content is co-created and continually refined...
Salary for Customer Service Analyst Jobs in San Jose, CA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in San Jose, CA offer the following education background
Bachelor's Degree
37.0%
High School or GED
20.3%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in San Jose, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Escalation Management
- Workforce Management
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Asana
- Printing
- Client Services
- Retail Sales
- Resolution
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Inbound/Outbound Calling
- High School Diploma
- Salesforce
- Customer Relationship Management
- Procurement
- Billing
- Auditing
- Troubleshooting
- Collaboration
- Documentation
- Telephone Skills
- Investigation
- Reporting
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills