Customer Service Analyst Jobs in Sacramento, CA
- Department of Social Services
- Sacramento, CA
- 8 days ago
- Sacramento, CA
- 8 days ago
and Duties Under the direction of the SSM I, the analyst performs work using a wide range of established and developed analytical skills and program knowledge to respond to applicants, agencies,...
HybridClient Service Quality Analyst I (Fully Remote in OH or CA)
- Vitu
- Sacramento, CA
- 13 days ago
- Sacramento, CA
- 13 days ago
Key Responsibilities Performs call monitoring and recording and/or review of client processes. May engage directly with Client Service agents to provide specific coaching or training....
Remote Hybrid- Broadridge
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 18 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 18 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
HybridDemographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Sacramento, CA
Highest Education Level
Customer Service Analysts in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Client Support
- Escalation Management
- Workforce Management
- Zendesk
- Call Center Experience
- Inbound
- Help Desk Support
- Asana
- Printing
- Resolution
- Client Services
- Retail Sales
- Spreadsheets
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Energetic
- Retail
- Finance
- Inbound/Outbound Calling
- High School Diploma
- Salesforce
- Customer Relationship Management
- Auditing
- Procurement
- Billing
- Troubleshooting
- Collaboration
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Punctual
- Inventory Management
- Microsoft PowerPoint
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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