Customer Service Analyst Jobs in Edmonton, AB
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1 Jobs
Problem Manager - Client Support Analyst III
- Workers Compensation Board of Alberta
- Edmonton, AB
- 27 days ago
- Edmonton, AB
- 27 days ago
As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers -...
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Salary for Customer Service Analyst Jobs in Edmonton, AB
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Edmonton, AB offer the following education background
Bachelor's Degree
37.1%
High School or GED
20.3%
Associate's Degree
15.8%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Edmonton, AB
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Systems Center Configuration Manager
- Customer Service Management
- Workforce Management
- Escalation Management
- Order Processing
- Zendesk
- Call Center Experience
- Inbound
- Printing
- Client Services
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Customer Satisfaction
- Scheduling Appointments
- Technical Support
- Scanning
- Administrative Skills
- Systems Applications & Products
- Energetic
- Retail
- Customer Relationship Management
- Salesforce
- High School Diploma
- Billing
- Finance
- Procurement
- Written Communication
- Microsoft Outlook
- Auditing
- Collaboration
- Documentation
- Troubleshooting
- Verbal Communication
- Inventory Management
- Data Analysis
- Reporting
- Punctual
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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