Call Center Representative Jobs in Charleston, WV
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1 Jobs
- E-Solutions Inc.
- South Charleston, WV (2 miles from Charleston, WV)
- 45+ days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 45+ days ago
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role. Job description - Promote and retain products and services....
In PersonDemographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Local
National
91,389
2,772
Medium/Lg
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Salary for Call Center Representative Jobs in Charleston, WV
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Charleston, WV offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Charleston, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Inbound
- Call Center Experience
- Financial Services
- Ecommerce
- Claims
- Customer Support
- Inside Sales
- Resolution
- Courteous
- Scheduling Appointments
- Problem Resolution
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Account Management
- Inbound/Outbound Calling
- Retail
- Collections
- Written Communication
- High School Diploma
- Microsoft Outlook
- Conflict Resolution
- Troubleshooting
- Verbal Communication
- Listening
- Driving
- Interpersonal Skills
- Collaboration
- Investigation
- Data Entry
- English
- Typing
- Microsoft PowerPoint
- Telephone Skills
- Team Building
- Sales
- Spanish
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Bilingual
- Microsoft Office
- Microsoft Excel
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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