Call Center Representative Jobs in Rocky Mount, VA
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1 Jobs
Call Center Agent - Martinsville
- YoungWilliams
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 15 days ago
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 15 days ago
A degree or certificate in a related field preferred Required Experience Call center experience preferred. Computer experience and typing proficiency required....
In PersonDemographic Data for Rocky Mount, VA
Moving to Rocky Mount, VA? Find some basic demographic data about Rocky Mount, VA below.
Local
National
18,785
544
Medium/Sm
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Salary for Call Center Representative Jobs in Rocky Mount, VA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Rocky Mount, VA offer the following education background
High School or GED
32.1%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.9%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Rocky Mount, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Telemarketing
- Inbound
- Ecommerce
- Financial Services
- Claims
- Inside Sales
- Resolution
- Insurance Verification
- Courteous
- Problem Resolution
- Scheduling Appointments
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Written Communication
- Retail
- Collections
- Inbound/Outbound Calling
- Microsoft Windows
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Microsoft Outlook
- Typing
- Conflict Resolution
- Interpersonal Skills
- Investigation
- Listening
- Verbal Communication
- Collaboration
- Policy Development
- English
- Spanish
- Telephone Skills
- Data Entry
- Team Building
- Multitasking
- Sales
- Microsoft Excel
- Research Skills
- Problem Solving
- Microsoft Office
- Scheduling
- Teamwork
- Bilingual
- Customer Service
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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