Call Center Representative Jobs in Montvale, VA
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1 Jobs
Customer Contact Center Representative
- State of Virginia
- Buchanan, VA (8 miles from Montvale, VA)
- 23 days ago
- Buchanan, VA (8 miles from Montvale, VA)
- 23 days ago
Title: Customer Contact Center Representative State Role Title: Admin and Office Spec III Hiring Range: $37,945 annually Pay Band: 3 Agency: Virginia Employment Commission Location: VANSANT CCC...
In PersonDemographic Data for Montvale, VA
Moving to Montvale, VA? Find some basic demographic data about Montvale, VA below.
Local
National
1,624
30
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Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Salary for Call Center Representative Jobs in Montvale, VA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Montvale, VA offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Montvale, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Inbound
- Call Center Experience
- Financial Services
- Ecommerce
- Claims
- Inside Sales
- Resolution
- Courteous
- Scheduling Appointments
- Problem Resolution
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Account Management
- Inbound/Outbound Calling
- Retail
- Collections
- Written Communication
- High School Diploma
- Microsoft Outlook
- Conflict Resolution
- Troubleshooting
- Verbal Communication
- Listening
- Driving
- Interpersonal Skills
- Collaboration
- Investigation
- Data Entry
- English
- Typing
- Microsoft PowerPoint
- Telephone Skills
- Team Building
- Sales
- Spanish
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Bilingual
- Microsoft Office
- Microsoft Excel
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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