Call Center Representative Jobs in Abilene, TX
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GENERAL DESCRIPTION Under supervision, the Service Desk - Call Center Agent serves as the first point of contact for IT support within the organization. This role is responsible for managing...
Demographic Data for Abilene, TX
Moving to Abilene, TX? Find some basic demographic data about Abilene, TX below.
Local
National
133,876
3,371
Medium/Lg
Call Center Representative Online Courses and Training Opportunities
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Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Abilene, TX
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Abilene, TX offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Abilene, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Service Sales
- Inbound
- Telemarketing
- Call Center Experience
- Long-Term Disability
- Insurance Verification
- Inside Sales
- Courteous
- Customer Support
- Claims
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Inbound/Outbound Calling
- Staffing
- Written Communication
- High School Diploma
- Collections
- Verbal Communication
- Account Management
- Microsoft Windows
- Troubleshooting
- Conflict Resolution
- Listening
- Driving
- Microsoft Outlook
- Punctual
- Investigation
- Collaboration
- Telephone Skills
- Typing
- Interpersonal Skills
- Data Entry
- Spanish
- Microsoft PowerPoint
- Sales
- English
- Multitasking
- Problem Solving
- Policy Development
- Team Building
- Microsoft Office
- Microsoft Excel
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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