Call Center Representative Jobs in East Stroudsburg, PA
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There are also Call Center Representative jobs available in the following nearby locations:
- Call Center Representative jobs in Walnutport, Pennsylvania
- Call Center Representative jobs in Dover, New Jersey
- Call Center Representative jobs in Slatington, Pennsylvania
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Call Center Representative jobs in East Stroudsburg, PA edit
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Local
National
46,869
751
Medium
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in East Stroudsburg, PA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Call Center Representative positions.
Highest Education Level
Call Center Representatives in East Stroudsburg, PA offer the following education background
High School or GED
32.9%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in East Stroudsburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Service Sales
- Call Center Management
- Call Center Experience
- Inbound
- Courteous
- Inside Sales
- Claims
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Inbound/Outbound Calling
- Collections
- Staffing
- High School Diploma
- Account Management
- Microsoft Windows
- Troubleshooting
- Listening
- Verbal Communication
- Conflict Resolution
- Driving
- Punctual
- Negotiation
- Collaboration
- Microsoft Outlook
- Investigation
- Telephone Skills
- Interpersonal Skills
- Microsoft PowerPoint
- Sales
- English
- Problem Solving
- Spanish
- Microsoft Office
- Policy Development
- Multitasking
- Team Building
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills