Call Center Representative Jobs in Carbondale, PA
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1 Jobs
Contact Center Representative (Hybrid)
- Benco Dental Supply Co.
- Pittston, PA (22 miles from Carbondale, PA)
- 14 days ago
- Pittston, PA (22 miles from Carbondale, PA)
- 14 days ago
Pittston PA Customer Service Representative hybrid at Benco Dental At Benco Dental our company is our family and we are looking for a new addition to assist us in Driving Dentistry Forward Please...
HybridDemographic Data for Carbondale, PA
Moving to Carbondale, PA? Find some basic demographic data about Carbondale, PA below.
Local
National
14,047
265
Medium/Sm
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Salary for Call Center Representative Jobs in Carbondale, PA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Carbondale, PA offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Carbondale, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Escalation Management
- Call Center Experience
- Inbound
- Financial Services
- Ecommerce
- Claims
- Problem Resolution
- Inside Sales
- Resolution
- Courteous
- Scheduling Appointments
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Collections
- High School Diploma
- Microsoft Windows
- Account Management
- Retail
- Written Communication
- Inbound/Outbound Calling
- Customer Relations
- Conflict Resolution
- Driving
- Verbal Communication
- Microsoft Outlook
- Listening
- Troubleshooting
- Interpersonal Skills
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Data Entry
- Microsoft PowerPoint
- Team Building
- Spanish
- Sales
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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