Call Center Representative Jobs in Utica, OH
1-1 of
1 Jobs
- Western & Southern Financial Group
- Mount Vernon, OH (10 miles from Utica, OH)
- 17 days ago
- Mount Vernon, OH (10 miles from Utica, OH)
- 17 days ago
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
In PersonDemographic Data for Utica, OH
Moving to Utica, OH? Find some basic demographic data about Utica, OH below.
Local
National
5,321
66
Medium/Sm
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Salary for Call Center Representative Jobs in Utica, OH
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Utica, OH offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.3%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Utica, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Compensation and Benefits
- Inside Sales
- Courteous
- Resolution
- Claims
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Technical Support
- Account Management
- Staffing
- Microsoft Windows
- Collections
- Inbound/Outbound Calling
- High School Diploma
- Written Communication
- Troubleshooting
- Driving
- Microsoft Outlook
- Listening
- Verbal Communication
- Conflict Resolution
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Investigation
- Punctual
- Data Entry
- Typing
- Spanish
- Policy Development
- Microsoft PowerPoint
- English
- Team Building
- Research Skills
- Multitasking
- Bilingual
- Microsoft Office
- Sales
- Computer Skills
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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