Call Center Representative Jobs in Youngstown, NY
1-2 of
2 Jobs
- Nbtbancorp
- Williamsville, NY (22 miles from Youngstown, NY)
- 20 days ago
- Williamsville, NY (22 miles from Youngstown, NY)
- 20 days ago
Pay Range: $18.50 - $22.58The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and...
In Person- JERICHO ROAD COMMUNITY HEALTH CENTER
- Buffalo, NY (24 miles from Youngstown, NY)
- 45+ days ago
- Buffalo, NY (24 miles from Youngstown, NY)
- 45+ days ago
CALL CENTER SPECIALIST Jericho Road Community Health Center is actively seeking a Call Center Specialist. This position is part-time, within the call center department, working at our Broadway...
In PersonDemographic Data for Youngstown, NY
Moving to Youngstown, NY? Find some basic demographic data about Youngstown, NY below.
Local
National
5,654
92
Medium/Sm
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Salary for Call Center Representative Jobs in Youngstown, NY
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Youngstown, NY offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Youngstown, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Ecommerce
- Insurance Verification
- Claims
- Problem Resolution
- Inside Sales
- Resolution
- Courteous
- Scheduling Appointments
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- High School Diploma
- Account Management
- Retail
- Written Communication
- Inbound/Outbound Calling
- Customer Relations
- Conflict Resolution
- Driving
- Microsoft Outlook
- Troubleshooting
- Interpersonal Skills
- Typing
- Verbal Communication
- Investigation
- Listening
- Collaboration
- Telephone Skills
- Data Entry
- Microsoft PowerPoint
- Policy Development
- Team Building
- Sales
- Spanish
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills