Call Center Representative Jobs in Sterling Heights, MI

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Schrieber Organization

Virtual Life Insurance Sales Representative ( Remote )

(Bonus points for experience in sales, athletics, service industries,student government or leadership. Bilingual candidates encouraged to apply.) We’ve Got Your Back Not licensed yet?...

Remote
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Schrieber Organization

Entry - Level Benefits Advisor ( Remote )

Are you passionate about delivering top-tier customer service while achieving high-impact sales goals—all from the comfort of your home? Join our dynamic and growing team at Globe Life: American...

Remote

Client Support Specialist - Greater Detroit, MI Area (REMOTE)

  • Fidelity Investments
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 1 day ago
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 1 day ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

In Person

Call Center Specialist

  • Gesher Human Services
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 12 days ago
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 12 days ago

DEPARTMENT: Workforce Development SUPERVISOR: Call Center Lead / Career Services Manager Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the...

In Person

Call Center Representative (Afternoons)

  • Qualfon
  • Highland Park, MI (10 miles from Sterling Heights, MI)
  • 12 days ago
  • Highland Park, MI (10 miles from Sterling Heights, MI)
  • 12 days ago

OVERVIEW $20.00/hr | Onsite Call Center Representative | Shift: 4PM - 1AM Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client....

In Person

Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)

  • IQVIA Holdings Inc
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 25 days ago
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 25 days ago

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team....

Remote

Animal and Customer Care Associate - Detroit

  • Michigan Humane Society
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 45+ days ago
  • Detroit, MI (15 miles from Sterling Heights, MI)
  • 45+ days ago

Job Title: Animal and Customer Care Associate Location: Detroit, MI Hours: Full-Time; 4 10-Hour Shifts Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to...

In Person

Contact Center Agent Tier 2

  • Comerica
  • Farmington Hills, MI (17 miles from Sterling Heights, MI)
  • 60+ days ago
  • Farmington Hills, MI (17 miles from Sterling Heights, MI)
  • 60+ days ago

Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals,...

In Person

Animal and Customer Care Associate - Westland

  • Michigan Humane Society
  • Westland, MI (22 miles from Sterling Heights, MI)
  • 90+ days ago
  • Westland, MI (22 miles from Sterling Heights, MI)
  • 90+ days ago

Job Title: Animal and Customer Care Associate Location: Westland, MI Hours: Full-Time; 4 10-Hour Shifts Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to...

In Person

Call Center Agent

  • Pinnacle GI Partners
  • Rochester, MI (11 miles from Sterling Heights, MI)
  • 90+ days ago
  • Rochester, MI (11 miles from Sterling Heights, MI)
  • 90+ days ago

Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Pinnacle GI Partners values the...

In Person

Demographic Data for Sterling Heights, MI

Moving to Sterling Heights, MI? Find some basic demographic data about Sterling Heights, MI below.

Local
National
134,346
3,192
Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Sterling Heights, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.

Highest Education Level

Call Center Representatives in Sterling Heights, MI offer the following education background
High School or GED
32.4%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Sterling Heights, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!