Call Center Representative Jobs in Lapeer, MI
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2 Jobs
- DORT FINANCIAL CU
- Grand Blanc, MI (18 miles from Lapeer, MI)
- 11 days ago
- Grand Blanc, MI (18 miles from Lapeer, MI)
- 11 days ago
Join Our Team and Make a Difference! We strive to execute our mission of enriching people’s lives: members, employees, and communities. Our vision is to be a leader in our industry by providing...
In Person- Pinnacle GI Partners
- Rochester, MI (24 miles from Lapeer, MI)
- 11 days ago
- Rochester, MI (24 miles from Lapeer, MI)
- 11 days ago
Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Pinnacle GI Partners values the...
In PersonDemographic Data for Lapeer, MI
Moving to Lapeer, MI? Find some basic demographic data about Lapeer, MI below.
Local
National
30,788
756
Medium
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Salary for Call Center Representative Jobs in Lapeer, MI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Lapeer, MI offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Lapeer, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Ecommerce
- Insurance Verification
- Claims
- Inside Sales
- Resolution
- Problem Resolution
- Courteous
- Scheduling Appointments
- Telecom
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Staffing
- Inbound/Outbound Calling
- Retail
- Collections
- High School Diploma
- Microsoft Windows
- Account Management
- Driving
- Microsoft Outlook
- Conflict Resolution
- Troubleshooting
- Typing
- Verbal Communication
- Investigation
- Listening
- Interpersonal Skills
- Collaboration
- Data Entry
- English
- Microsoft PowerPoint
- Policy Development
- Team Building
- Telephone Skills
- Sales
- Spanish
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Bilingual
- Microsoft Office
- Microsoft Excel
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills