Call Center Representative Jobs in Frederick, MD

1-3 of 3 Jobs

Contact Center Representative

  • Addison Group
  • Frederick, MD
  • 15 days ago
  • Frederick, MD
  • 15 days ago

Qualifications: Minimum 1 year of high-volume inbound call center experience (required). Ability to type 60+ words per minute (testing required). Strong written and verbal communication skills....

In Person Full Time

On-Site Call Center Rep - $26/hr - Rockville, MD

  • Beacon Hill Staffing Group
  • Gaithersburg, MD (23 miles from Frederick, MD)
  • 18 days ago
  • Gaithersburg, MD (23 miles from Frederick, MD)
  • 18 days ago

On-Site Call Center Rep - $26/hr - Rockville, MD Our client is seeking an onsite Call Center Representative to join their Rockville, MD team and provide exceptional customer service for their family...

In Person

Client Support Specialist

  • Employee Navigator
  • Frederick, MD
  • 90+ days ago
  • Frederick, MD
  • 90+ days ago

About Employee Navigator Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation's leading insurance carriers,...

In Person

Demographic Data for Frederick, MD

Moving to Frederick, MD? Find some basic demographic data about Frederick, MD below.

Local
National
146,463
4,202
Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Frederick, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.

Highest Education Level

Call Center Representatives in Frederick, MD offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Frederick, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!