Call Center Representative Jobs in Benedict, MD
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2 Jobs
- Home Genius Exteriors
- Dunkirk, MD (15 miles from Benedict, MD)
- 4 days ago
- Dunkirk, MD (15 miles from Benedict, MD)
- 4 days ago
Join Our Winning Team! Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If youre self-motivated, ready to win, and looking for a...
In Person- Boothe's Heating Air Plumbing Drains & Electrical
- Hollywood, MD (12 miles from Benedict, MD)
- 30+ days ago
- Hollywood, MD (12 miles from Benedict, MD)
- 30+ days ago
Overview Boothe's Heating, Air, Plumbing & Electric is growing-and we're looking for energetic Call Center Agents to be the voice of our company! If you thrive in a fast-paced, team-oriented...
In PersonCall Center Representative Online Courses and Training Opportunities
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Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Salary for Call Center Representative Jobs in Benedict, MD
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Benedict, MD offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Benedict, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Ecommerce
- Insurance Verification
- Claims
- Inside Sales
- Resolution
- Problem Resolution
- Courteous
- Scheduling Appointments
- Telecom
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Collections
- High School Diploma
- Microsoft Windows
- Account Management
- Retail
- Written Communication
- Inbound/Outbound Calling
- Customer Relations
- Conflict Resolution
- Driving
- Microsoft Outlook
- Troubleshooting
- Typing
- Verbal Communication
- Investigation
- Listening
- Collaboration
- Data Entry
- English
- Team Building
- Telephone Skills
- Sales
- Spanish
- Research Skills
- Multitasking
- Computer Skills
- Problem Solving
- Bilingual
- Microsoft Office
- Microsoft Excel
- Customer Service
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills