Call Center Representative Jobs in Lena, LA
                    
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        1 Jobs
    
            
        - Staffmark Group
- Pineville, LA (23 miles from Lena, LA)
- 2 days ago
- Pineville, LA (23 miles from Lena, LA)
- 2 days ago
Staffmark is looking for a professional and dependable Call Center Associate to join our team. In this role, you'll handle inbound customer calls, provide exceptional support, and assist with...
In PersonDemographic Data for Lena, LA
Moving to Lena, LA? Find some basic demographic data about Lena, LA below.
                        Local
                    
                    
                
                        National
                    
                    
                
                    1,296
                
            
                    11
                
            
                        Small
                    
                Call Center Representative Online Courses and Training Opportunities
                    
                        iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
                    
                
            
                        
                            Call Center Training: Skills of the Customer Service Representative
                        
                        
                
                            
                                In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
                            
                        
                    
                        
                            Call Center Training: Duties of the Customer Service Representative
                        
                        
                
                            
                                A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
                            
                        
                    
                        
                            Call Center Training
                        
                        
                
                            
                                Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
                            
                        
                    Salary for Call Center Representative Jobs in Lena, LA
                    
                        Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
                    
                
            Highest Education Level
Call Center Representatives in Lena, LA offer the following education background
                    
                    High School or GED
                
                
                    32.5%
                
            
                    
                    Bachelor's Degree
                
                
                    25.3%
                
            
                    
                    Associate's Degree
                
                
                    17.2%
                
            
                    
                    Vocational Degree or Certification
                
                
                    14.9%
                
            
                    
                    Master's Degree
                
                
                    5.2%
                
            
                    
                    Some College
                
                
                    3.4%
                
            
                    
                    Some High School
                
                
                    0.8%
                
            
                    
                    Doctorate Degree
                
                
                    0.6%
                
            Average Work Experience
        Here's a breakdown of the number of years' experience offered by Call Center Representatives in Lena, LA
    
                    
                    1-2 years
                
                
                    42.9%
                
            
                    
                    Less than 1 year
                
                
                    38.0%
                
            
                    
                    None
                
                
                    6.9%
                
            
                    
                    2-4 years
                
                
                    6.8%
                
            
                    
                    4-6 years
                
                
                    4.1%
                
            
                    
                    6-8 years
                
                
                    1.1%
                
            
                    
                    8-10 years
                
                
                    0.2%
                
            Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Compensation and Benefits
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Technical Support
- Problem Resolution
- Accounts Receivable
- Account Management
- Staffing
- Microsoft Windows
- Collections
- Inbound/Outbound Calling
- High School Diploma
- Written Communication
- Troubleshooting
- Driving
- Microsoft Outlook
- Listening
- Verbal Communication
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Conflict Resolution
- Investigation
- Punctual
- Data Entry
- Typing
- Spanish
- Policy Development
- Microsoft PowerPoint
- English
- Team Building
- Research Skills
- Multitasking
- Bilingual
- Microsoft Office
- Sales
- Computer Skills
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
    Other Career Titles
Here are some other career titles that require similar skills
