Call Center Representative Jobs in Altoona, IA
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
In Person Part Time- EquiTrust Life Insurance Co.
- West Des Moines, IA (19 miles from Altoona, IA)
- 17 days ago
- West Des Moines, IA (19 miles from Altoona, IA)
- 17 days ago
Contact Center Representative EquiTrust Life Insurance Co. - 3.4 West Des Moines, IA Job Details Full-time 22 hours ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance...
RemoteDemographic Data for Altoona, IA
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Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Altoona, IA
Highest Education Level
Call Center Representatives in Altoona, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Compensation and Benefits
- Inside Sales
- Courteous
- Resolution
- Claims
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Problem Resolution
- Account Management
- Staffing
- Inbound/Outbound Calling
- Microsoft Windows
- Collections
- High School Diploma
- Written Communication
- Troubleshooting
- Driving
- Microsoft Outlook
- Listening
- Verbal Communication
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Conflict Resolution
- Investigation
- Data Entry
- Typing
- Spanish
- Policy Development
- Microsoft PowerPoint
- English
- Team Building
- Research Skills
- Multitasking
- Bilingual
- Sales
- Microsoft Office
- Computer Skills
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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