Call Center Representative Jobs in South Bend, IN
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Basic knowledge of financial services generally acquired by one or more years working within the financial services area or minimum of two years customer service and/or call center experience....
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Local
National
147,931
3,118
Medium/Lg
Call Center Representative Online Courses and Training Opportunities
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Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in South Bend, IN
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in South Bend, IN offer the following education background
High School or GED
32.6%
Bachelor's Degree
25.3%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in South Bend, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Service Sales
- Telemarketing
- Inbound
- Financial Services
- Compensation and Benefits
- Courteous
- Inside Sales
- Resolution
- Claims
- Scheduling Appointments
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Problem Resolution
- Account Management
- Staffing
- Inbound/Outbound Calling
- Microsoft Windows
- Collections
- High School Diploma
- Written Communication
- Troubleshooting
- Negotiation
- Microsoft Outlook
- Driving
- Listening
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Conflict Resolution
- Investigation
- Punctual
- Telephone Skills
- Data Entry
- Typing
- Policy Development
- Microsoft PowerPoint
- Team Building
- Spanish
- Multitasking
- English
- Research Skills
- Bilingual
- Microsoft Office
- Microsoft Excel
- Sales
- Computer Skills
- Organization
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills