Call Center Representative Jobs in Urbana, IL

1-2 of 2 Jobs

Call Center Specialist-Comm Ctr

  • Carle Health
  • Urbana, IL
  • 1 day ago
  • Urbana, IL
  • 1 day ago

Overview The Call Center Specialists perform telecommunications tasks under general supervision as a member of a team in operating computerized communication systems for the Carle entity following...

In Person

Inbound, Claims Call Center Representative

  • Zurich Insurance Company Ltd.
  • Champaign, IL (1 mile from Urbana, IL)
  • 45+ days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 45+ days ago

center experience Strong data entry skills and the ability to type 32 WPM or more Demonstrated proficiency in Windows based operating systems and Microsoft office Ability to navigate multiple computer...

Remote Full Time

Demographic Data for Urbana, IL

Moving to Urbana, IL? Find some basic demographic data about Urbana, IL below.

Local
National
47,118
746
Medium

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Urbana, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Urbana, IL offer the following education background
High School or GED
32.4%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Urbana, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!