Call Center Representative Jobs in Berlin, IL

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Call Center Specialist (Office Specialist, UMP)

  • State of Illinois
  • Springfield, IL (12 miles from Berlin, IL)
  • 5 days ago
  • Springfield, IL (12 miles from Berlin, IL)
  • 5 days ago

Job Requisition ID: 53499 BPIS: 09503, 10156 Closing Date: 03/03/2026 Agency: Department of Healthcare and Family Services Class Title: OFFICE SPECIALIST - 30080 Skill Option: Keyboarding -...

In Person

Demographic Data for Berlin, IL

Moving to Berlin, IL? Find some basic demographic data about Berlin, IL below.

Local
National
12,812,477
319,486

Call Center Representative Online Courses and Training Opportunities

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Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
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Salary for Call Center Representative Jobs in Berlin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Berlin, IL offer the following education background
High School or GED
32.2%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Berlin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!