Call Center Representative Jobs in King City, CA
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JOB SUMMARY: Responsible for handling and triaging phone calls, scheduling appointments, demographic verification, responding to questions and documenting within the electronic health record,...
Demographic Data for King City, CA
Moving to King City, CA? Find some basic demographic data about King City, CA below.
Local
National
16,206
199
Medium/Sm
Call Center Representative Online Courses and Training Opportunities
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Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Salary for Call Center Representative Jobs in King City, CA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Call Center Representative positions.
Highest Education Level
Call Center Representatives in King City, CA offer the following education background
High School or GED
32.7%
Bachelor's Degree
25.2%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in King City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Energetic
- Inbound/Outbound Calling
- Account Management
- Collections
- Staffing
- Microsoft Windows
- High School Diploma
- Listening
- Troubleshooting
- Driving
- Verbal Communication
- Microsoft Outlook
- Punctual
- Negotiation
- Conflict Resolution
- Investigation
- Typing
- Interpersonal Skills
- Collaboration
- Telephone Skills
- Problem Solving
- Spanish
- Microsoft Office
- Microsoft PowerPoint
- Multitasking
- English
- Team Building
- Microsoft Excel
- Sales
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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