Call Center Representative Jobs in Ratcliff, AR
Quality Assurance Specialist-Call Center
- Bank OZK
- Ozark, AR (17 miles from Ratcliff, AR)
- 30+ days ago
- Ozark, AR (17 miles from Ratcliff, AR)
- 30+ days ago
. + Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback discussions...
In PersonDemographic Data for Ratcliff, AR
Moving to Ratcliff, AR? Find some basic demographic data about Ratcliff, AR below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Ratcliff, AR
Highest Education Level
Call Center Representatives in Ratcliff, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Technical Support
- Account Management
- Staffing
- Microsoft Windows
- Collections
- Inbound/Outbound Calling
- High School Diploma
- Written Communication
- Troubleshooting
- Driving
- Microsoft Outlook
- Listening
- Verbal Communication
- Conflict Resolution
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Investigation
- Punctual
- Data Entry
- Typing
- Spanish
- Policy Development
- Microsoft PowerPoint
- English
- Team Building
- Research Skills
- Multitasking
- Bilingual
- Microsoft Office
- Sales
- Computer Skills
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Communication Skills
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