Call Center Representative Jobs in Alma, AR
Quality Assurance Specialist-Call Center
- Bank OZK
- Ozark, AR (18 miles from Alma, AR)
- 30+ days ago
- Ozark, AR (18 miles from Alma, AR)
- 30+ days ago
Quality Assurance Specialist-Call Center at Bank OZK in Ozark, Arkansas, United States Job Description Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments...
In PersonDemographic Data for Alma, AR
Moving to Alma, AR? Find some basic demographic data about Alma, AR below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Alma, AR
Highest Education Level
Call Center Representatives in Alma, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Service Sales
- Call Center Experience
- Inbound
- Financial Services
- Compensation and Benefits
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Technical Support
- Problem Resolution
- Accounts Receivable
- Account Management
- Staffing
- Microsoft Windows
- Collections
- Inbound/Outbound Calling
- High School Diploma
- Written Communication
- Troubleshooting
- Driving
- Microsoft Outlook
- Listening
- Verbal Communication
- Conflict Resolution
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Investigation
- Punctual
- Data Entry
- Typing
- Spanish
- Policy Development
- Microsoft PowerPoint
- English
- Team Building
- Research Skills
- Multitasking
- Bilingual
- Microsoft Office
- Sales
- Computer Skills
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Communication Skills
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