Call Center Manager Remote & Hybrid Only Jobs
Conduct regular call monitoring, audits, and performance reviews; deliver timely coaching and corrective action plans to address performance gaps....
RemoteWork with Call Center Manager to implement strategic business work plan goals. Tracks and periodically reports progress to management....
RemoteProject Manager - Call Center/Data Collection
- Ipsos
- Washington, DC
- 3 days ago
- Washington, DC
- 3 days ago
JobID: 7392 Category: Data Collection JobSchedule: Posted Date: 2026-01-07T22:08:49+00:00 JobShift: Ipsos Worker Classification: Employee - Permanent Regular What makes this role important at...
HybridAbout the Role Canon USA's Dispatch Supervisors are responsible for day to day supervision of the dispatch department. Your Impact Monitors all telephone queues to ensure that the Dispatchers are...
HybridAbout the Role Canon USA's Dispatch Supervisors are responsible for day to day supervision of the dispatch department. Your Impact - Monitors all telephone queues to ensure that the Dispatchers...
HybridThe Call Center Manager is responsible for the overall staffing, workflow and work assignment within the Call Center....
RemoteRemote Medicaid Call Center Supervisor Remote Medicaid Call Center Supervisor
- CVS Health
- AZ
- 17 days ago
- AZ
- 17 days ago
Experience with inbound call center operations. Preferred Qualifications - 2 years leading member/customer service team. Experience in a Medicaid and/or Medicare setting....
Remote- Allstate Insurance Company
- TX
- 17 days ago
- TX
- 17 days ago
Loss Drafts Inbound Call Center - Team Lead I - National General Allstate Insurance Company 3.2 ( ) TX (Remote) on company site for later Why you should apply for a job to Allstate Insurance...
Remote- ampliFI Loyalty Solutions
- Naperville, IL
- 17 days ago
- Naperville, IL
- 17 days ago
Focuses on efficiency, quality assurance, and continuous improvement in call center operations. Collaborate effectively with other departments to resolve issues and implement process improvements....
HybridExperience with inbound call center operations. Preferred Qualifications 2 years leading member/customer service team. Experience in a Medicaid and/or Medicare setting....
Remote- Pearl Interactive Network, LLC
- Oklahoma City, OK
- 19 days ago
- Oklahoma City, OK
- 19 days ago
Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? Pearl Interactive Network is seeking accomplished Call Center Supervisors (CCSs) to join our Talent...
RemotePreferred Qualifications: Experience supervising/managing a team of 15+ Excellent knowledge of contact center operations including workforce Management, Quality, Omni-channel, and Voice of the Customer...
HybridNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident...
RemoteWe are currently seeking a Call Center Manager to join our team in Nashville, Tennessee (US-TN), United States (US)....
HybridMaintains communications with the call center manager regarding Call Center staff....
HybridCall Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs Nationwide
Highest Education Level
Call Center Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Service Standards
- Workforce Management
- Escalation Management
- Call Center Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Shipping
- Courteous
- Merchandising
- Customer Satisfaction
- Cashier Skills
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Telecom
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- English
- Telephone Skills
- Mentoring
- Multitasking
- Policy Development
- Coaching
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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