Call Center Manager Remote & Hybrid Only Jobs
SCR PSA Opt 6 - Call Center Floor Supervisor - Midnight-8:30am shift, Mon-Fri
- Illinois Department of Children and Family Services
- East Saint Louis, IL
- 5 hours ago
- Illinois Department of Children and Family Services
- East Saint Louis, IL
- 5 hours ago
Job Requisition ID: 53910 Closing Date: 03/24/2026 Agency: Department of Children and Family Services Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Health and Human Services...
In Person
SCR PSA Opt 6 - Call Center Floor Supervisor - Midnight-8:30am shift, Rotation B2
- Illinois Department of Children and Family Services
- Chicago, IL
- 5 hours ago
- Illinois Department of Children and Family Services
- Chicago, IL
- 5 hours ago
Job Requisition ID: 53909 Closing Date: 03/24/2026 Agency: Department of Children and Family Services Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Health and Human Services...
In Person
- Perma-Seal Basement Systems
- Burr Ridge, IL
- 5 days ago
- Perma-Seal Basement Systems
- Burr Ridge, IL
- 5 days ago
POSITION SUMMARY: The Call Center Manager is a key leadership role responsible for overseeing the strategy, performance, and daily operations of the Customer Care department....
In PersonGuest Services Coordinator - Call Center
- Colonial Williamsburg
- Williamsburg, VA
- 5 hours ago
- Williamsburg, VA
- 5 hours ago
Required Education and Experience: • High school diploma or equivalent Preferred Qualifications: • Customer service experience, hotel or call center experience Key Skills / Competencies: • Proficiency...
In PersonHelp Desk Call Center Supervisor
- FGCU Florida Gulf Coast University
- Cypress, CA
- 5 hours ago
- Cypress, CA
- 5 hours ago
Prior call center experience with responsibility for queue management and service outcomes. Experience providing technology support....
In PersonCare Navigation Coordinator Call Center
- Alivia Healthcare
- Jacksonville, FL
- 7 hours ago
- Jacksonville, FL
- 7 hours ago
The Board and executive leadership of Community Hospice & Palliative Care formed Alivia Care Inc. in 2020 with the strategic intent to provide a structure in support of the expanded mission and...
In PersonLouis, MO five days a week Oversee daily call center operations, including scheduling, staffing, and workflow management using platforms like Genesys Develop and implement quality control measures and...
In Person311 Call Center Operations Manager
- Washington D.C.
- Washington, DC
- 12 hours ago
- Washington, DC
- 12 hours ago
center operations....
RemoteCall Center Manager Wanted! Salary+Comm and Overrides $65,000-$90,000
- Livonia, MI
- 1 day ago
- Livonia, MI
- 1 day ago
We are a 55 year old Multi million dollar Home Improvement company that is seeking a Call center Manager....
In PersonRetail Full Time Customer Experience Supervisor
- TJX
- Miamisburg, OH
- 1 day ago
- Miamisburg, OH
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeROLE: U.S. CONTACT CENTER (UCC) SUPERVISOR REQUIRED: U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility ) Ability to work from contractor...
RemoteCall Center Supervisor - Remote - Must live in NY state
- Transworld Systems Inc.
- Rochester, NY
- 1 day ago
- Rochester, NY
- 1 day ago
Handle escalated calls. Monitor and review individual and team performance....
RemoteRetail Customer Service Coordinator Full Time Winners - Skeena Mall
- TJX
- Terrace, BC
- 1 day ago
- Terrace, BC
- 1 day ago
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeRevenue Tax Officer Supervisor (Revenue Agent Supervisor - Call Center)
- State of Louisiana
- Baton Rouge, LA
- 1 day ago
- Baton Rouge, LA
- 1 day ago
This is a promotional opportunity open only to current permanent employees of the Louisiana Department of Revenue. At the Louisiana Department of Revenue, we are dedicated to fairly and...
In Personcenter experience Coleman Worldwide Moving (and affiliated companies) (collectively CWM) is an equal opportunity and affirmative action employer including disabled and veterans....
In PersonCall Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs Nationwide
Highest Education Level
Call Center Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Workforce Management
- Service Standards
- Escalation Management
- Call Center Management
- Call Center Experience
- Inbound
- New Hire Training
- Bank Deposits
- Talent Development
- Merchandising
- Resolution
- Point-of-Sale System
- Retail Management
- Courteous
- Problem Resolution
- People Management
- Telecom
- Cashier Skills
- Calendar Management
- Performance Management
- Customer Satisfaction
- Onboarding
- Health Care
- Staffing
- Referrals
- Retail
- High School Diploma
- Military Background
- Driving
- Reporting
- Listening
- Events
- Inventory Management
- Collaboration
- Mentoring
- English
- Policy Development
- Coaching
- Telephone Skills
- Employee Development
- Sales
- Spanish
- Multitasking
- Microsoft Office
- Staff Supervision
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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