UX Researcher I

As a UX Researcher I, you will help shape the future of automotive technology by uncovering insights that drive user-centered design. This entry-level role is ideal for someone with a strong academic foundation in behavioral science, statistics, and research methodology, who is eager to apply these skills to real-world product development.

Key Responsibilities

• Plan and execute user research including interviews, usability testing, and surveys to understand user behaviors and pain points.
• Apply quantitative and qualitative methods to analyze data, identify trends, and provide actionable insights.
• Develop research artifacts such as personas, journey maps, and reports to communicate findings effectively.
• Collaborate with designers, product managers, and engineers to integrate research into design and development decisions.
• Advocate for user needs throughout the product lifecycle, ensuring decisions are grounded in evidence.

Required Qualifications

• Bachelor's degree in Psychology, Human Factors, Behavioral Science, Statistics, Human-Computer Interaction or related field. The right candidate could also have a different combination, such as 4 years' experience in a related field
• Solid understanding of research design, hypothesis testing, and statistical analysis.
• Experience or coursework in interviewing techniques and research methods.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.

Preferred Skills

• Familiarity with UX research tools (e.g., UserTesting, Optimal Workshop) and design platforms (Figma, Sketch).
• Knowledge of mixed-methods research and ability to synthesize qualitative and quantitative data.
• Exposure to automotive technology or SaaS products is a plus.
• MA In Behavioral Science or HCI Preferred.

Why Join Us?

• Work on innovative products that shape the automotive industry.
• Be part of a collaborative research community focused on mixed-methods UX research.
• Opportunities for growth and mentorship within Cox Automotive's UX ecosystem.

USD 29.38 - 44.09 per hour

Compensation:

Hourly pay rate is in the range of $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.