Onsite Certified ITIL IT Operations Manager in Columbus, Ohio(In Person Interview)

e are seeking an Onsite Certified ITIL IT Operations Manager in Columbus, Ohio, Duration 6 + months,

****Local to Ohio Candidates*****

Rate 50$ on W2

In Person Interview

Description:

IT Operations Manager

The IT Operations Manager must demonstrate they have previously carried out these objectives aligning with ITIL principles. This individual will report directly to the CIO and be responsible for keeping the senior leadership team knowledgeable of the bank s IT readiness supporting mission critical initiatives.

Responsibilities

Have a strong business acumen skillset to help develop communication programs to keep the senior leadership team informed on the mission readiness of information technology.

Have a strong business acumen skillset to help develop communication programs to keep the senior leadership team informed on the mission readiness of information technology.

Lead the IT team through identification of work priorities, schedule work assignments, provide technical direction and provide development support.

Proactively stay informed and knowledgeable of bank industry trends and technology solutions.

Proactively position the IT Team to continue supporting the growth of the Bank.

Proactively work with the CIO in developing multi-year roadmaps for all critical business platforms.

Mature ITIL aligned processes such as, incident, problem, change, and asset management procedures.

Oversee and manage multiple managed service providers to insure they are meeting the needs of the bank through various performance metrics.

Develop and mature reporting around service desk ticketing, patch management, backups, and external threat detection.

Identify and manage the resolution of system and network performance issues.

Ensure technology is current and supports a highly efficient work environment.

Change agent, promoting positive change in the organization demonstrating drive for continual improvement and efficiency.

Performs analysis of cloud based and on-premise infrastructure environment needs and contributes to design architecture, integration, and installation.

Evaluates hardware and software requirements and capabilities and makes recommendations. Checks systems to optimize performance and to initiate recovery action after system failures.

Requirements

Strong leadership skills in developing growing IT organizations

Bachelors degree in technical field, computer science, or management information systems.

3+ years experience in leading IT organizations involving federal or state regulatory oversight.

3+ years of business application domain experience, leading and delivering cross functional enterprise application projects of various sizes.

Certification in ITIL V.3 or V.4.

Experience working in a controlled / regulated / validated environment is preferred.

Experience working with data centers and applications running in Azure cloud-based environments.

Strong knowledge of managing and securing Office 365 environments.

Knowledge of integrating A/I technologies into the business environment.

Knowledge of core banking systems.

Knowledge of industry cybersecurity tools.

Thanks charan