Scheduling Coordinator - Orthodontic Treatment Program
- Nationwide Childrens Hospital
- Columbus, Ohio
- Full Time
Overview:
Full-time; hours vary 7a5p based on schedule. Current hours: MonWed 7:45a4:15p, Thurs 7a3p, Fri 7:45a3:15p.
Ideal for someone highly organized, tech-savvy, and comfortable navigating multiple applications. Requires strong typing, excellent grammar, attention to detail, and the ability to learn quickly and adapt. Takes pride in delivering accurate, high-quality work.
Medical experience is a plus, but we value aptitude, a learning mindset, and strong administrative skills over years of experience.
A rare opportunity to join a stable team where employees stay long term, with many having 715 years of service.
Job Description Summary:
Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.Job Description:
Essential Functions:- Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.
- Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
- Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
- Generates reports on scheduling activities and presents them to relevant parties as needed.
High School graduate or equivalent, required.
Licensure Requirement:(not specified)
Certifications:(not specified)
Skills:Excellent customer service skills to interact with the public internal and external.
Experience:Two years of medical secretary experience, required.
Physical Requirements:OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, Standing
FREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting
Additional Physical Requirements performed but not listed above:Talking on telephone Constantly (67-100%)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"