Quality Assurance Analyst

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ.

What You'll Do

• Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows

• Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS)

• Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps)

• Detect and log program bugs, such as validation rule failures and integration bottlenecks

• Work with developers to troubleshoot errors and verify fixes in sandbox environments

• Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions

• Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers

• Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues

• Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives

What You'll Need

Required:

• Bachelor's degree or higher in a related technical field

• 5+ years of experience in software quality assurance

• Proficiency in manual testing, including system, integration, and regression testing

• 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects)

• Strong knowledge of Agile/Scrum methodologies

• Proficiency in defect tracking tools like Jira or Azure DevOps

• Experience in API testing tools such as Postman or SoapUI

• Expertise in test case design and documentation

Preferred:

• Knowledge of data validation and SQL (e.g., Snowflake or similar platforms)

• Experience with test automation tools like Playwright, Selenium, or Copado

• Skills in UAT coordination and business analysis

• Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements

• Experience managing test data and deployments across Salesforce Sandbox environments

Physical Demands

• This role primarily involves sedentary work in an office environment

• Requires frequent use of a computer, including repetitive keyboard and mouse tasks

• May occasionally require standing or walking during onsite work

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to ... or ....

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.