Spa Sales Associate (Base + Commission + Bonuses)

  • Hand and Stone Massage and Facial Spa
  • Columbus, Ohio
  • Full Time
Responsive recruiter Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


High-Performing Spa Sales Associate (Full-Time) Base + Commission + Bonuses

Were looking for driven, sales-focused individuals who want more than just a front desk role.

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa , creating consistent opportunities to build relationships, hit goals, and earn more!

What Youll Do

This is a sales-driven role focused on client experience and results:
  • Convert inquiries into booked appointments and long-term members
  • Consistently hit (and exceed) membership, gift card, and enhancement sales goals
  • Recommend services, upgrades, and packages based on client needs
  • Manage front desk operations, scheduling, and client flow
  • Deliver a high-energy, professional client experience from check-in to check-out
  • Handle client concerns confidently and professionally
  • Stay sharp on promotions, services, and products
Who This Role Is For
  • You enjoy sales and take pride in hitting goals
  • Youre confident recommending services and discussing pricing
  • You thrive in a fast-paced, client-focused environment
  • Youre self-motivated and take ownership of your performance and income
  • You want a role with growth and purpose, not just a job
This Role Is NOT For
  • Someone looking for a low-pressure or purely administrative front desk job
  • Someone uncomfortable with sales goals, upselling, or performance metrics
  • Someone who prefers a slow-paced environment
  • Someone not open to feedback, coaching, or continuous improvement
Qualifications
  • Sales or customer service experience (membership sales strongly preferred)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable working evenings and weekends
  • Coachable, adaptable, and results-oriented
Compensation & Perks
  • Base hourly + uncapped commission + performance bonuses
  • Paid time off
  • Health, Dental, Vision, 401k
  • Free monthly massage or facial
  • Discounts on services and products
  • Paid training and ongoing development
  • Incentives, contests, and growth opportunities
About Our Team

Hand & Stone New Albany is a multi-year top-performing location , known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standardsand we support our team in reaching their full potential. Compensation: $16.00 - $18.00 per hour

At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Job ID: 514676610
Originally Posted on: 3/24/2026

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