Veterinary Receptionist Part-Time

Welcome to West Jefferson Animal Hospital, a place where commitment to gold-standard patient care defines our daily mission. We are proudly an AAHA-Accredited practice, reflecting our deep dedication to the highest standards of veterinary excellence. Our reputation is strong, demonstrated by the communitys trust and our excellent 4.8-star Google rating. If you are seeking a career opportunity where your specialized skills are valued and you are empowered to do your best work, West Jefferson, Ohio is waiting for you.Joining us means becoming part of a supportive network dedicated to helping every teammate succeed. We believe in continuous education and career advancement, offering programs designed to help you achieve your professional goals, whether that means becoming a credentialed technician, moving into a leadership role, or expanding your clinical skillset. Veterinarians have direct access to internal specialty consultations, ensuring you always have the support required to practice medicine confidently. We provide the stability and resources necessary for you to grow your career alongside us.As a dedicated small animal practice, our commitment to cutting-edge medical care allows us to offer comprehensive services ranging from preventive medicine to complex procedures. We are particularly proud of our focus on specialized care, including orthopedics, offering patients advanced surgical options locally. Our AAHA accreditation means we maintain rigorous standards in pain management, safety protocols, and facility maintenance, ensuring that when you step into our hospital, you have the operational support needed to deliver outstanding care every single day.Located in West Jefferson, Ohio, this community offers a blend of small-town atmosphere and easy access to the greater Columbus metro area, giving you flexibility in your lifestyle. West Jefferson is a community characterized by genuine warmth and close connections, making it an ideal place to establish roots. You will find that our hospital sits at the heart of this neighborhood, allowing you to build meaningful relationships not only with your teammates but with the loyal clients who rely on our high level of care.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact ... with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.