Business Development Director ( Outside Sales )

Business Development Director 

Roles, Responsibilities, & Expectations 

Role: The Business Development Director drives Cornerstone expansion through new client acquisition and proactive, outbound sales activities. This person will partner with inside sales to develop quotes, maintain positive customer relationships, prospect and qualify new leads, and proactively solicit new business development opportunities. Acting as a direct company representative in the market, this individual will always portray Cornerstone values and will operate with integrity in the marketplace and at industry events. 

Responsibilities: 

• Operate within an EOS environment and have the passion to collaborate with others as well as function as a self-starter.  

• Perform at all stages of the sales process, including cold outreach, prospecting, market research, negotiation, and closing.  

• Clearly communicate with customers via proposal quotes, calls, emails, and account visits.  

• Log all sales activity and outreach in CRM database.  

• Lead the negotiation process with the customer to secure new project work, ensuring mutually beneficial agreements.  

• Work internally with Accounts Payable and Accounts Receivable to ensure new customer setup is done timely and completely.  

• Meet quarterly sales goals and weekly scorecard KPIs and measurements.  

• Proactive follow up on all new client inbound leads.  

• Stay up-to-date with industry trends and news as well as developments in Cornerstone service or product offerings.  

• Act with an entrepreneurial mindset and help develop best practices, playbooks, tools, and processes for the sales & marketing team.  

• Perform additional assignments as directed by the supervisor or leadership team. 

Expectations: 

• Embrace EOS Culture and demonstrate Cornerstone values in all daily actions  

• Maintain consistent and accurate records on all activities in alignment with Cornerstone's way of working as directed in our procedures and policies in CRM, CMMS, and Vision Tracker.  

• Attend and actively participate in all Sales and Marketing meetings  

• Proactively work to grow market share and consumer awareness for Cornerstone Mechanical products and services through prospect outreach.  

• Portray a positive culture and attitude towards our customers and vendors to ensure long-term trust and partnership.  

• Attain KPIs as directed by Cornerstone leadership  

• Collaborate with internal departments and teams to ensure proper alignment and timely delivery of our services. One Team, One Cornerstone!  

• Utilize CRM platform effectively to manage and track sales workflows, customer data, interactions, and follow-up action items, ensuring data accuracy and completeness. 

• Actively participate in industry associations, conferences, and events to build relationships, enhance Cornerstone’s visibility in the marketplace, and stay informed of industry developments. 

• Perform smooth handoffs of new client relationships to inside sales, field operatoins, or technical SMEs.  

Requirements: 

• Minimum of 3 years in sales or business development in MEP or industrial/manufacturing maintenance industries.  

• Knowledge of the industrial/manufacturing industry, including equipment, and key market information.  

• Proven track record of results and accountability.  

• Must have a strong background in selling including cold outreach, prospecting, market research, negotiation, and closing 

• Proficiency with CRM, Microsoft Office (Outlook, PowerPoint, Excel, Word), and CMMS quote development platform (ServiceTrade, Zuper, or similar).  

• Ability to work in a fast-paced environment and manage multiple priorities.  

• Eligibility to work in the United States without needing a work visa or residency sponsorship.  

• Current, valid drivers license.  

• Ability to stand, climb ladders, reach, and bend commensurate with job tasks.  

• Ability to lift and carry 50-lbs.