Veterinary Receptionist

OnPoint Animal Hospital seeks an enthusiastic, hardworking, and customer-focused Veterinary Receptionist to join our team!

The ideal candidate:

• Experienced veterinary receptionist with a solid knowledge of current veterinary practice management software applications.
• Enjoys connecting with people and has exemplary customer service skills
• Believes that attention to detail matters
• Has excellent communication skills, both oral and written
• Possesses a sense of calm, even in the chaos
• Demonstrates dependability and ethical decision making
• Is not afraid of challenges and has determination to work through obstacles
• Can work well within a team of diverse individuals, showing compassion and empathy

The Veterinary Receptionist is part of our Front Desk Team. We value collaboration, a supportive environment, and dedication and strive for excellence in all we do. We enjoy working together and want to help each other be our best! This is a full-time position, Monday through Friday, with no evenings or weekends.

Primary Job Responsibilities:

• Ensuring excellent customer service is provided to our clients.
• Answer and prioritize incoming phone calls
• Monitor client flow from check-in through discharge
• Records management
• Audit client and patient electronic records for completeness and accuracy of information.
• Process payment transactions
• Assist with client education
• Relay accurate and complete information from clients to veterinarians and other team members
• Work closely with team members to build comradery, cooperation, and respect

Benefits – our care in action

Hourly wage based on experience! 

• Vacation and holiday time off
• Generous employee pet care perks
• Simple IRA with employer contribution
• Flexible schedule with a concentration on a healthy work-life balance
• Upward mobility and advancement opportunities
• …… and so much more!

If you are a high-energy client service professional with a contagious passion for providing exceptional veterinary care to your patients and fantastic customer service to the pet parents – and want to be a part of a team of veterinary receptionists who do the same - we want you on our team!

Apply today! We look forward to hearing from you!

Compensation is negotiable based on credentials and experience, with an hourly pay rate starting at $15 - $18. The rate offered will consider various factors, including your skills, qualifications, and knowledge.